Privacy policy

Last updated: August 4, 2026

Deazu respects your privacy and is committed to handling personal information responsibly and securely.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit deazu.shop, place an order, contact customer service, subscribe to marketing communications, or otherwise interact with Deazu.

1. WHO WE ARE

Deazu is an online jewelry and fashion accessories brand operated by:

Legal Business Name:
Yiwu Diezu E-commerce Co., Ltd.

Unified Social Credit Code:
91330109MA27XQYC2P

Registered Business and Manufacturing Address:
Room 201, Unit 2
No. 346 Wangdao Road
Beiyuan Subdistrict, Yiwu
Jinhua, Zhejiang
China

Customer Service Email:
service@deazu.shop

Customer Service Phone:
(+1) 209-703-2583

U.S. Correspondence Address:
45 S Arroyo Pkwy
Pasadena, CA 91105
United States

The U.S. correspondence address is used for customer correspondence and business communication. It is not Deazu’s legal registered address, retail store, warehouse, fulfillment center, manufacturing facility, or standard return address.

2. INFORMATION WE COLLECT

Depending on how you interact with Deazu, we may collect:

  • Name;
  • Billing and shipping address;
  • Email address;
  • Telephone number;
  • Order number and purchase history;
  • Product selections and shopping cart information;
  • Payment confirmation and transaction information;
  • Customer service messages;
  • Return, refund, and delivery information;
  • Device type, browser type, IP address, and website activity;
  • Cookie and advertising preference information;
  • Any information you voluntarily provide to us.

We do not ask customers to send complete payment card numbers, account passwords, Social Security numbers, or other highly sensitive information by email.

3. HOW WE COLLECT INFORMATION

We may collect information:

  • Directly from you during checkout or account registration;
  • When you contact customer service;
  • When you submit a return or refund request;
  • When you subscribe to email or marketing communications;
  • Automatically through cookies and similar technologies;
  • From Shopify, payment providers, fulfillment partners, shipping carriers, and other service providers involved in processing your order.

4. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Process and confirm orders;
  • Verify payments and reduce fraudulent transactions;
  • Arrange U.S. warehouse fulfillment and delivery;
  • Provide tracking and delivery updates;
  • Process returns, replacements, and refunds;
  • Respond to customer service requests;
  • Maintain customer accounts and order records;
  • Improve our products, website, and customer experience;
  • Send marketing communications when permitted;
  • Measure website performance and advertising effectiveness;
  • Protect our website, customers, and business;
  • Comply with legal, tax, accounting, and regulatory obligations.

We collect and use personal information only for legitimate business purposes and other purposes disclosed to the customer.

5. HOW WE SHARE INFORMATION

We may share necessary personal information with service providers that help us operate our business, including:

  • Shopify and website hosting providers;
  • Payment processors and fraud-prevention providers;
  • ZTO International and applicable U.S. warehouse or fulfillment providers;
  • Shipping carriers and delivery providers;
  • Designated U.S. return-processing facilities;
  • Email, customer support, and communication providers;
  • Analytics and advertising service providers;
  • Information technology and security providers;
  • Accountants, legal advisers, and professional service providers;
  • Government authorities when required by law.

These parties receive only the information reasonably necessary to provide their services.

Deazu does not sell customer contact information for money.

We do not use a customer’s personal information, photographs, or messages in advertising without appropriate permission.

6. ORDER FULFILLMENT INFORMATION

Deazu products are manufactured at our company-owned facility in China.

Products intended for U.S. customers are transferred in bulk to U.S. inventory maintained through our fulfillment partner, ZTO International.

To process an order, relevant information such as the customer’s name, delivery address, telephone number, email address, product information, and order number may be shared with:

  • U.S. warehouse and fulfillment providers;
  • Shipping carriers;
  • Tracking providers;
  • Designated U.S. return facilities.

This information is used only as reasonably necessary to prepare, deliver, track, support, or return the order.

7. PAYMENT INFORMATION

Payments are processed through Shopify-supported payment providers and other secure third-party payment services.

Deazu generally does not receive or store complete payment card numbers.

Payment providers may collect and process payment information according to their own privacy policies and security requirements.

Customers should enter payment information only through the secure checkout page on deazu.shop.

8. COOKIES AND SIMILAR TECHNOLOGIES

Deazu and its service providers may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning;
  • Remember shopping cart selections;
  • Support account and checkout features;
  • Understand how visitors use the website;
  • Measure website performance;
  • Prevent fraud and improve security;
  • Provide and measure relevant advertising.

Customers may manage cookies through browser settings or any cookie-preference tool made available on the website.

Disabling certain cookies may affect website functions, checkout, saved preferences, or shopping cart features.

9. MARKETING COMMUNICATIONS

Deazu may send promotional emails only when permitted by applicable law or when the customer has subscribed or otherwise agreed to receive them.

Customers may unsubscribe at any time by:

Unsubscribing from marketing messages does not prevent Deazu from sending necessary order, delivery, return, refund, security, or customer service communications.

10. INTERNATIONAL DATA PROCESSING

Deazu is operated by a company registered in China and serves customers in the United States.

Personal information may be processed in the United States, China, or other locations where our service providers operate.

When information is transferred between locations, we take reasonable steps to use it only for the purposes described in this policy and to apply appropriate safeguards.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Complete orders and provide customer service;
  • Process returns and refunds;
  • Maintain transaction and accounting records;
  • Prevent fraud and resolve disputes;
  • Comply with tax, legal, and regulatory requirements;
  • Enforce our policies and agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, it may be deleted, anonymized, or securely retained where required by law.

12. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have the right to request:

  • Access to personal information we hold about you;
  • Correction of inaccurate information;
  • Deletion of certain personal information;
  • A copy of certain information;
  • Withdrawal of marketing consent;
  • Restriction of certain processing;
  • Information about how your data is used or disclosed.

To submit a privacy request, contact service@deazu.shop.

We may ask for information reasonably necessary to verify your identity and protect customer information before completing a request.

We will not discriminate against a customer for exercising an applicable privacy right.

13. INFORMATION SECURITY

Deazu uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.

Our website uses encrypted HTTPS connections for the transmission of information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers should protect their account credentials and contact Deazu promptly if they suspect unauthorized account activity.

14. CHILDREN’S PRIVACY

Deazu does not knowingly collect personal information directly from children under 13 years of age.

Our website and products are intended for general adult consumers.

If a parent or guardian believes that a child has provided personal information to Deazu, please contact service@deazu.shop so that we can review and delete the information where appropriate.

15. THIRD-PARTY LINKS

The Deazu website may contain links to third-party websites or services.

Deazu is not responsible for the privacy, security, or content practices of third-party websites.

Customers should review the privacy policy of a third-party service before providing personal information.

16. CHANGES TO THIS POLICY

Deazu may update this Privacy Policy when necessary to reflect changes in our operations, services, technology, legal obligations, or privacy practices.

The “Last updated” date at the top of this policy identifies the most recent revision.

Material changes may be communicated through the website or other appropriate methods.

17. CONTACT US

For privacy questions, requests, or concerns, contact:

Deazu Customer Service

Email:
service@deazu.shop

Phone:
(+1) 209-703-2583

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM Pacific Time
Excluding U.S. federal holidays

U.S. Correspondence Address:
45 S Arroyo Pkwy
Pasadena, CA 91105
United States

Legal Business Name:
Yiwu Diezu E-commerce Co., Ltd.

Registered Business and Manufacturing Address:
Room 201, Unit 2
No. 346 Wangdao Road
Beiyuan Subdistrict, Yiwu
Jinhua, Zhejiang
China